.... Staying at Le Meridien & positive referral from Siam Dive N Sail ...Flexible enough to handle our late request, had the level of training we were looking for, location at the hotel ...
Overall the office/equipment met my needs. The only real improvement I’d suggest is to provide a better dive log book. It only offers entries for the most basic of info. Other logs I’ve seen have had input for air in/out, temp, visibility, etc. I’m an engineer and I like details. For future dives I’ll likely buy a more comprehensive log book ...
Everyone in the office was very polite and friendly, but my dive instructor Aleu (my apologies if I spelled his name incorrectly) did a particularly great job. Even before I received this survey, I planned on dropping you a line to put in a good word for Aleu. At the start, I was not the most comfortable person in the water. Aleu kept me calm and helped me build confidence in my water skills. He kept the atmosphere very loose (which made it fun rather than stressful), and helped me overcome my fears. I felt safe under Aleu’s direction, and he made it a positive overall experience for me ...
I would give your services a positive recommendation based on the comments I gave in question 4. I would also highlight that you were flexible and organized the lessons around my tight schedule. This was much appreciated ...
Continue to keep it a relaxed and personal atmosphere. I liked the fact that during breaks I could get a coffee and BS with the staff. My timing was tight, and you worked with me to make the program meet my schedule. Ordering lunch for me so I did not waste time going out to get it made my life easier. In summary, continue to cater to the customer’s schedule and needs in a personal fashion.
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