Sunday, February 12, 2012

Customer Reviews - Ashley and Ingrid

Diving day trip to  King Cruiser Wreck, Shark Point & Koh Doc Mai

"Dear Rene, 

Thanks for asking and as a matter of fact I will take the chance to give some feedback The diving was challenging as there was a strong current at Shark point, but the experience was very enjoyable. The boat was good and very stable. There was a lot to see and Boris was helpful in pointing out things, even a ghost pipe fish. 

Overall I would rate the day positively but there were some negatives. My wife Ingrid was snorkelling and really none of the sites were apprpriate in her opinion so I would suggest that you tell future clients to forget snorkelling on this trip. Most disappointing was that she was assured of crew attentiveness to her and would be picked up when she signalled. She was left in the water alone at Shark Point and her signals were not picked up by your crew and she had to be picked up by a small speedboat whose crew noticed her signals and went to her aid , returning her to the Sea Fun Divers boat. A less experienced person may not have coped so well.. 

Also , on my second dive at King Cruiser, Boris , my private guide, spent at least 10 minutes helping another guide with some American divers who had joined the boat before that dive . I have no problem with helping out in an emergency but was not happy that my dive was no longer privately guided simply because other divers did not follow instructions or there were too many divers for the available guides. So on this dive I probably did not get to explore as much as other divers in your group dives who took off straight away and had no impediment to their progress. 

I would not want that to happen next time. Of lesser importance the food was lukewarm rather than hot. I know this is difficult on a boat but if hot food is to be served it should be hot.

I will be back in Thailand next dry season to dive again ( this was my first time diving with you but I had dived in Thailand before ) so it would be good if those things didn't happen next time. 

Regards Ashley and Ingri" 

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