Well-organized web site and very responsive to e-inquiry.
Your prompt responses and willingness to answer (my many) questions.
Both Ingo and Rene were great help with the multiple, timely, email exchanges.
Great group to work with in planning a trip.
Keep up the great customer service. It was nice to know there was someone I could feel completely comfortable calling if I had arrived and had any issues. It makes the trip so much more pleasant!
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