Friday, January 14, 2011

Customer Reviews - Sandy - South Siam IV December 2010

Sandy & Alex on South Siam IV on a trip to Similan Islands in December 2010

... A discussion forum recommended the South Siam IV for its flexibility & my random google turned up SeaFun rather than South Siam directly. I didn't really understand that you were more of a middle man and to be honest I'm not sure I would have booked that way if I had understood that - just due to the perception that a middle man likely wouldn't add much value ...

... The SSIV was a perfect fit for our timing. I did see a very favorable write up about your company in the LP so that boosted my confidence to book with you. Also, Ingo was really easy to deal with. Knowledgeable, etc.

... The equipment was fine and everyone we dealt with on your end was great. On the boat itself, Alex & I both felt that they moved too fast and loose, particularly on that first dive. No one checked our credentials or asked about our level of experience. The dive master moved really quickly on the first dive & I was so uncomfortable I just swam back to the boat. After that, things were more well-paced & they were responsive to my concerns. So it wasn't a problem in the end. Just a rough start....

... Helpful, efficient & answering your phone! It is such a relief to have someone answer the phone when you are trying to arrange something like this.

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